Vegas4Locals.com offers dozens of fabulous Las Vegas auctions on eBay. All items are valid and redeemable within the stated period. Please read and abide by any restrictions specified on a particular auction. There is no Nevada residency requirement on Vegas4Locals.com auctions, and no additional purchase is required to utilize an auction item fully. Unless priority mail is purchased, items are sent Worldwide via first-class U.S. mail. Priority mail is only available in the U.S. Shipping and handling fees will be combined on multiple items won and paid for on the same day. Please allow up to 7 business days shipping time (3-4 for priority mail).
GENERAL QUESTIONS
Q. Do you have to be a Las Vegas local to use these offers?
No. There is no local residency requirement for any Vegas4Locals.com auction item or offer.
Q. Are any of your items available for purchase off-auction?
No, our items are sold at auction only.
Q. Is there any additional purchase required to use this item?
Except for optional gratuities, there is never any additional cost to fully utilize items sold by Vegas4Locals.com. There is also never a timeshare presentation, or any other commitment required. When services are rendered where a tip would be appropriate (waiter, tour guide, showroom usher, etc.), we hope that you will be generous enough to provide a gratuity that is proportionate with the level of service you receive.
Q. Do you offer buy-it-now for any items?
No.
Q. I need more of the item that I’m bidding on. Can you sell them off auction?
No, but in many cases, two auctions of the same item run simultaneously (with different ending dates).
Q. How do I know I will be able to use my item on the date I want to?
It is your responsibility to verify availability before bidding. Each auction item listing provides the business’s phone number where the item will be redeemed.
Q. I am coming after the date that this item expires. Will you be offering more?
In most cases, yes. Please check back closer to your travel dates, keeping in mind that you will need to bid on an auction that will close in time to send the item to you.
Q. I accidentally bid more than I intended to. Will you cancel my bid for me?
It is your responsibility to cancel your bid. You only need to do this if you are currently the high bidder.
Q. Do I have to use all the hotel/restaurant gift certificates at once, or can I split them up for separate visits?
Most gift certificates and other items must be used entirely at one time. In the example of a two-night hotel stay, it would be good for 1 room for two consecutive nights, not two rooms for one night or 1 room for two non-consecutive nights.
SHIPPING QUESTIONS
Q. How much is shipping within the U.S.? Standard mail shipping & handling is just $1.99 for domestic mail.
Q. How soon do you ship?
Items are mailed within 24 hours of confirmed payment. If you pay by check or Paypal eCheck, your item will be sent as soon as the payment has cleared (usually 5-7 business days after the deposit).
Q. Can I have the item mailed to my hotel or another Las Vegas address?
If time allows, we can mail your item to your hotel or another address in Las Vegas. Mail in Las Vegas often only takes two days, but it can take longer.
If you want us to mail your item to your hotel when paying, PLEASE provide the address and name under which the reservation was made. We only accept PayPal payments in these cases and no e-checks (which take 5-7 business days to clear). The shipping and handling charge is the same, just $1.99.
You must also verify your information with your hotel and make sure that the name of the person to which the item is being sent is listed and correctly spelled on the hotel registration.
Q. Can I pick up my item in Las Vegas?
No. Items must be mailed. Under exceptional circumstances and with advanced notice, a courier can deliver your item to you for a $25.00 fee.
Q. What is postage to another country, and how long does it take?
Postage to countries outside of the U.S. is just USD 2.99. Only standard International mail is available due to the extensive customs forms required for priority mail. Shipping times are as follows:
Canada & Mexico: up to 12 days
All other International: up to 14 days
Q. I am bidding on multiple items. Do you offer combined shipping?
A combined shipping/handling discount is available for all items won and paid for on the same day. The total will be the same as if you only purchased one thing. If the total does not adjust automatically, please reduce it in “seller discounts.”
Q. Do you offer next-day or priority delivery?
We do not offer next-day delivery of any items. We do offer priority shipping for $9.00. Please allow 24 hours handling time in addition to the post office’s 2-3 day delivery estimate.
SHOW TICKET QUESTIONS
Q. I need an odd number of tickets. Can you sell me 3 (5, 7, etc.)?
No. Tickets (and some other items) are only sold in pairs. You can purchase additional tickets at the box office and sit together, though.
Q. What type of seats are the tickets for?
Unless otherwise specified, all show and event tickets are general admission.
Q. How soon can I pick up my show tickets? Can I make a phone reservation?
Most show tickets must be picked up at the box office no earlier than the day of your show. Please check with the particular box office to see what time it opens. You should pick up your tickets at least one hour before show time. In general, telephone reservations cannot be made.
HELP, I’M BLOCKED!
If you tried to bid on an item and received a message that says you are blocked, it is likely because of one of the reasons listed below.
- You did not pay for something in the past.
- You were an unreasonable or overly difficult customer to work with.
- There were problems with your shipping address, such as items coming back undeliverable.
- You canceled/returned an excessive quantity of items.
- You left us with unfair, negative, or rude feedback.
Thank you for your question about Vegas4Locals.com auction items. If your question still needs to be answered, please email assistant@vegas4locals.com.
Warmly yours,
Tom Wilkinson
CEO | Vegas4Locals.com
